DelayRepay automatically monitors your employees' commutes, detects delays, and walks them through claiming compensation. Zero admin from you.
Every commuter in your company is entitled to compensation when their train is delayed 15 minutes or more. Most never claim — because they forget, don't know how, or can't be bothered with the paperwork.
That's money your staff are losing every month. It affects morale, and it's entirely preventable.
Stations, usual times. Takes 60 seconds. No app download — it's a web app.
Real-time data from National Rail. We check their route every 5 minutes during commute hours.
Pre-written email or form details, tailored to their operator. They just hit send.
Deadline reminders, response monitoring, payment confirmation. Nothing slips through.
Real-time Darwin integration checks services every 5 minutes. Platform numbers, delay estimates, cancellations.
Every operator has different rules. We know them all and prepare the exact email or form submission needed.
28-day claim windows with automatic reminders at 14 and 7 days. No expired claims.
Reliability scores, delay patterns, platform predictions. Your team knows what to expect before they leave.
Personalised alerts before departure. "Your 08:15 is on time, Platform 3, departs in 20 minutes."
No IT integration. No onboarding calls. Employees self-serve. You just pay the annual licence.
Per employee, per year. No setup fees. Cancel anytime.
A team of 100 commuters, assuming average UK delay rates and ticket prices:
Tell us about your team and we'll set everything up. No commitment, no sales call unless you want one.